Terms & Conditions
Welcome to Ani Unique Fancy and Stationery Shop! Before you proceed with your purchases, please read and understand the following terms and conditions:
Product Information: We strive to provide accurate product descriptions and images on our website/store. However, slight variations in color, size, or design may occur due to individual monitor settings or manufacturing processes.
Pricing and Payments: All prices are listed in the local currency and are inclusive of applicable taxes unless stated otherwise. We accept payments through authorized and secure payment gateways. Payment must be made in full before the product is dispatched.
Shipping and Delivery: We offer shipping within the specified delivery areas. Delivery times may vary depending on your location. We aim to dispatch orders promptly, but unforeseen circumstances may cause delays. Shipping charges will be communicated at the time of checkout.
Order Cancellation: Orders cannot be cancelled at any circumstances once it is placed.
Returns and Exchanges: If you receive damaged or defective products, please notify us within 48 hours of delivery. We will arrange for a return or exchange as per our return policy. Products must be unused and in their original packaging for returns or exchanges.
Intellectual Property: All intellectual property rights, including trademarks, logos, and designs, displayed on our website/store, belong to Ani Unique Fancy and Stationery Shop. Any unauthorized use of these materials is strictly prohibited.
Privacy Policy: We respect your privacy and protect your personal information as per our Privacy Policy. By using our website/store, you consent to the collection and use of your data in accordance with our Privacy Policy.
Liability: We strive to provide high-quality products, but we shall not be liable for any direct, indirect, incidental, or consequential damages resulting from product usage or any issues related to our services.
Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of our India jurisdiction . Any disputes shall be subject to the exclusive jurisdiction of the courts in Indian Contract Act, 1872.
Modification of Terms: We reserve the right to modify these terms and conditions at any time. Any changes will be updated on our website/store, and continued use of our services implies your acceptance of the revised terms.
By making a purchase from Ani Unique Fancy and Stationery Shop, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Thank you for choosing us for your needs
Shipping Policy
Shipping Methods and Charges: We offer shipping services across India. The shipping charges will be calculated based on the weight, size, and delivery location of the products. During the checkout process, customers will be provided with the exact shipping cost before making the payment. We aim to use reliable and trusted shipping partners to ensure timely and secure deliveries. We accept mostly all mode of payments like COD / Net Banking / UPI / Credit/Debit cards.
Delivery Time: We strive to dispatch orders as quickly as possible. The estimated delivery time will depend on the customer's location and the shipping method chosen. Typically, deliveries to metropolitan areas may take 1-3 business days, while remote locations may require additional time for delivery 3 - 5DAYS.
Order Processing: Once an order is placed and payment is received, our team will process and prepare the shipment. Customers will receive an order confirmation email with the details of their purchase and expected delivery timeframe.
Tracking Orders: Customers can track the status of their orders by logging into their accounts on our website. Once the order is dispatched, a tracking number will be provided, enabling customers to monitor the shipment's progress until it reaches their doorstep.
Undeliverable Packages: In the event that a package is deemed undeliverable due to incorrect address details provided by the customer or unavailability at the provided address, our customer support team will reach out to the customer to resolve the issue and arrange for re-delivery if necessary.
Damaged or Defective Items: If a customer receives damaged or defective items, they must notify us within 48 hours of delivery. We will arrange for a return or exchange as per our return policy. Customers are required to provide photographic evidence of the damaged or defective product for our assessment.
Delayed Shipments: While we make every effort to ensure timely deliveries, unforeseen circumstances like natural disasters, strikes, or other events beyond our control may cause delays. In such cases, we will keep customers informed about any potential delays and work towards a prompt resolution.
Shipping Restrictions: Certain products may be subject to shipping restrictions based on local laws and regulations. Customers are responsible for being aware of any such restrictions and complying with them.
Address Change Requests: Customers must ensure that the shipping address provided during checkout is accurate and complete. Address change requests after order placement may not be accommodated, so it's essential to double-check the details before confirming the purchase.
By making a purchase from Ani Unique Fancy and Stationery Shop, customers agree to abide by this Shipping Policy. We reserve the right to modify this policy at any time, and any changes will be updated on our website. For any shipping-related queries or assistance, customers can reach out to our customer support team via email or phone. Happy shopping!
Returns / Refunds
We want you to be delighted with your purchases from Ani Unique Fancy and Stationery Shop. In case you encounter any issues, our Returns & Refund Policy is as follows:
Returns Eligibility: You may request a return within 2 days of receiving the order. The item must be unused, in its original packaging, and in the same condition as when delivered.
Initiating a Return: To initiate a return, contact our customer support with your order details and reason for the return.
Return Shipping: Customers are responsible for return shipping costs, except for damaged or defective products.
Refund Process: Approved returns will be refunded in the original payment method used during the purchase.
Damaged or Defective Products: Inform us within 48 hours of delivery, and we will arrange a return and provide a full refund or replacement.
Non-Returnable Items: Personalized or perishable goods, and items not in original condition or missing parts, are non-returnable.
Orders cannot be cancelled at any circumstances once it is placed.
Complete 360 degree parcel opening video is mandatory for addressing any issues post shipment. Issue should be clearly visible in the video. Tampered or edited video will not be accepted. The issue should be notified to us by email or whatsapp
Do not accept the parcel if you feel the parcel is torn, broken from outside, opened or the contents are abstracted. In such cases, take a image or video and refuse the parcel to the delivery person.
Parcels mentioned with the above condition if accepted, cannot be claimed for any damages, returns and refunds from ANI Official store
We do not provide refund/exchange for the damaged product, instead a coupon code of similar value of the product(shipping is non refundable) which can be redeemed on your future purchase.
By shopping with us, you agree to adhere to this Returns & Refund Policy. For further assistance, contact our customer support team.
Privacy Policy
At Ani Unique Fancy and Stationery Shop, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information:
Information Collection: We may collect personal information such as your name, contact details, and payment information when you place an order on our website/store.
Use of Information: Your personal information is used solely for order processing, payment verification, and to provide a better shopping experience. We may also use your email address to send updates, promotions, and relevant information.
Data Security: We employ industry-standard security measures to protect your data from unauthorized access or disclosure.
Third-Party Disclosure: We do not sell, trade, or share your personal information with third parties, except for trusted partners involved in order fulfillment and delivery.
Cookies: Our website may use cookies to enhance user experience and gather anonymous data for analytical purposes.
Consent: By using our website/store, you consent to the terms of this Privacy Policy.
Right to Access: You may request access to your personal information, and we will provide it upon verification.
Policy Updates: We reserve the right to update this policy periodically. Please review it regularly for any changes.
Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information in compliance with applicable Indian laws and regulations.
Cancellation Policy
Order Cancellation: Customers may cancel their order within 2 hours of placing it. After 2 hours, orders are processed and cannot be canceled. To cancel an order, customers must contact our customer service at [Contact Email/Phone] with the order number. We will confirm the cancellation request and process it accordingly.
Custom or Personalized Orders: Custom or personalized orders and some specified products are final and cannot be canceled once production has started
Exceptions: We reserve the right to refuse or cancel any order for any reason, including but not limited to fraudulent activity or unforeseen circumstances.
Policy Changes: ANI - official store reserves the right to update or modify the cancellation policy at any time without prior notice.